NSURO Group, LLC · Workforce · Compliance · Employee Support Call (681) 207-9190
NSURO|GROUP
The process

The DOT return-to-duty process, step by step

Federal rule requires every safety-sensitive employee with a DOT drug or alcohol violation to complete the SAP process before returning to duty — with any DOT-regulated employer, not just the one where the violation happened.

  1. 1

    Schedule

    You contact us — no employer referral is required. We confirm we can serve your state, explain the fee, and book your initial evaluation. Intake paperwork is sent to you securely through practiceQ.

  2. 2

    Initial evaluation

    A face-to-face clinical evaluation, in person or by real-time video. We discuss the violation, your history, your health and your circumstances. This is a clinical conversation, not an interrogation, and it usually takes about 90 minutes.

  3. 3

    Education and/or treatment

    You receive an individualized recommendation — education, treatment, or both — along with referrals to qualified providers. The recommendation is made for your situation; it is never a pre-set package, and we do not provide or sell the education or treatment we recommend.

  4. 4

    Follow-up evaluation

    Once you complete what was recommended, we meet again. We verify with your provider that you participated, and we determine whether you have successfully complied with the recommendation.

  5. 5

    Compliance documentation

    We provide the reports 49 CFR Part 40 requires to your employer's designated employer representative, along with a written follow-up testing plan — at least six directly observed tests in the first 12 months, within a plan that may run up to 60 months. For FMCSA-regulated drivers, we make the required Clearinghouse entries.

  6. 6

    Return-to-duty process

    The remaining steps belong to your employer: deciding whether to return you to duty, arranging the directly observed return-to-duty test, and administering the follow-up testing plan. A SAP does not clear anyone for safety-sensitive work — we determine compliance and document it.

How long does it take? The SAP steps move as fast as scheduling allows. What sets the overall timeline is the education or treatment recommended and how quickly you complete it. Nobody — including us — can shorten a recommendation once it is made.

Ready to start?

Send a request and we'll call you back, usually within one business day.